Same-day emergency response. Professional extraction, structural drying, and full remediation. We work directly with your insurance company so you don’t have to.
Water damage is a race against the clock. Whether a pipe burst at 2 a.m. or a summer storm flooded your basement, the same truth applies: every hour water sits in your home, it seeps deeper into floors, walls, and structural framing. Within 24 to 48 hours, mold begins to grow. Within 72 hours, it spreads aggressively and the cost of remediation escalates sharply.
TruRenu responds same day throughout Lawrenceville and the greater Atlanta metro area. Our certified restoration professionals arrive with powerful extraction equipment, professional-grade drying systems, and the experience to assess damage you can’t see — moisture hiding behind walls, under floors, and inside cavities. We develop a remediation plan, extract the water, dry the structure, and clean and sanitize until your home is safe. And we handle your insurance claim from start to finish.
Not all water damage is the same. The source and category of water affects how the restoration must be handled.
A single burst pipe can release hundreds of gallons before it is shut off. Georgia’s occasional hard freezes are a leading cause of burst pipes in homes with exterior or poorly insulated plumbing. Fast extraction and drying are critical to prevent structural damage and mold.
Georgia’s severe summer thunderstorms and flash flood events regularly send water through roofs, windows, and low-lying entry points. Storm-sourced water often carries debris and contaminants, requiring more rigorous cleaning and sanitization than clean-water events.
Washing machines, dishwashers, water heaters, and HVAC condensate lines are among the most common sources of interior water damage in Atlanta-area homes. These events are typically classified as clean water, but water soaking into subfloor and drywall still creates rapid mold risk in Georgia’s humidity.
Sewage backup is a Category 3 water emergency — the most hazardous classification. Raw sewage contains bacteria and pathogens that make a space immediately unsafe. TruRenu treats sewage events with full containment, protective protocols, and EPA-registered antimicrobials. Do not attempt to clean sewage backup yourself.
A clear, professional process from the moment you call to the day your home is restored.
We determine the full extent of water damage using moisture meters and thermal imaging — water can seep through floors, ceilings, drywall, cabinetry, and furniture. A prompt and thorough assessment reveals hidden moisture that untrained eyes miss and prevents mold from taking hold.
We outline a clear plan to address the water and any resulting damage. This may include removing soaked building materials, moving furnishings off-site for drying (pack-out), and advising you on the necessary steps — with a written quote — before any work begins.
Our powerful extraction equipment removes standing water from floors, carpets, and sub-surfaces. We then deploy professional-grade drying systems — air movers and dehumidifiers — and monitor moisture levels daily until the structure reaches drying targets, following industry regulations and best practices.
Professional-grade cleaning tools, supplies, and techniques clean, sanitize, and address any mold that developed during the event. The area is restored to a safe and healthy condition with full documentation of the process for your insurance claim and personal records.
Same-day emergency response — we dispatch with full extraction and drying equipment, ready to work the moment we arrive.
Direct insurance billing — we handle the documentation, communicate with your adjuster, and bill your insurance carrier directly so you can focus on your family.
Hidden moisture detection — we use moisture meters and thermal cameras to find water behind walls and under floors before it becomes a mold problem.
Mold prevention built in — our drying process is designed to stop mold before it starts. If mold does develop, our remediation team handles it as part of a seamless restoration.
Full lifecycle service — from the initial assessment through pack-out, extraction, drying, cleaning, and final documentation. One team, one point of contact.
Sewage and contaminated water specialists — Category 3 water events require protocols that go beyond standard drying. Our team is equipped and trained for the most hazardous water damage scenarios.
Professional restoration is not possible with hardware-store fans and shop vacuums. Here is what we bring to every job.
Truck-mounted and portable extraction units remove hundreds of gallons of water quickly from floors, carpets, and hard-to-reach cavities — far beyond what any consumer equipment can achieve.
Commercial air movers and low-grain refrigerant dehumidifiers work together to reduce ambient moisture and structural moisture content to target levels. We monitor and document drying progress daily.
Penetrating and non-penetrating moisture meters combined with thermal imaging cameras allow us to map hidden moisture throughout your structure without unnecessary demolition.
EPA-registered antimicrobials, professional HEPA vacuums, and specialty cleaning agents restore affected surfaces to pre-loss condition and eliminate bacteria introduced by contaminated water.
Understanding your coverage before a water event saves confusion and delays when you need help most.
What is typically covered: Standard homeowner’s insurance covers sudden and accidental water damage — burst pipes, appliance failures, storm damage that enters through a breach the storm created (like a roof puncture from a fallen tree). Your policy should cover water extraction, structural drying, damaged materials, and contents affected by the event.
What is typically not covered: Gradual leaks from deferred maintenance, flooding from outside the home (rising water requires a separate NFIP flood policy), and sewer backup (which requires a sewer backup endorsement). If you’re unsure what your policy covers, call TruRenu — we can help you interpret your policy and document the claim correctly.
How TruRenu helps: We work directly with State Farm, Allstate, USAA, Farmers, Liberty Mutual, Travelers, and all major carriers. We provide the documentation your adjuster needs — moisture readings, drying logs, photo evidence, and detailed scope of work — so your claim is processed accurately and efficiently.
Based in Lawrenceville, we serve every community listed below. Select your city for location-specific information.
Pipe just burst? Find out the five things to do right now to limit damage before TruRenu arrives.
What To Do Now →Standing water in your basement or living areas requires immediate action. See the emergency steps for a flooded home.
What To Do Now →Sewage backup is a health emergency. Do not clean it yourself. See the immediate steps and call TruRenu now.
What To Do Now →Water damage that wasn’t dried properly often leads to mold. TruRenu handles both as part of a full restoration.
Learn More →Water damage should be addressed within 24–48 hours. After that, standing moisture creates ideal conditions for mold growth, which can begin in as little as 24 hours. Structural materials like drywall, insulation, and wood subfloor deteriorate rapidly when wet — the longer you wait, the more extensive (and expensive) the restoration becomes.
Most homeowner’s insurance policies cover sudden and accidental water damage — like a burst pipe or appliance failure — but not gradual leaks or flooding from outside the home (which requires separate flood insurance). TruRenu works directly with your insurance company and can help you document the damage and navigate the claims process.
It depends on the extent of the damage. Minor water damage affecting one room may allow you to stay in other parts of the home. However, if structural materials are compromised, there is sewage contamination, or air quality is affected, temporary relocation may be recommended for your safety until restoration is complete.
Signs of hidden water damage include musty odors, soft or spongy flooring, warped baseboards, bubbling or peeling paint, and unexplained spikes in your water bill. TruRenu uses moisture meters and thermal imaging equipment to locate moisture behind walls and under floors without unnecessary demolition.
Call TruRenu now. Same-day response, direct insurance billing, and a team that handles everything from extraction to final cleanup.
888-867-4911Available 24/7 — Serving Lawrenceville, GA and Surrounding Communities
